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Nationwide Elevator & Escalator Consulting

Best in class consulting, delivered with Integrity

Independent elevator and escalator consulting for building owners, property managers, associations, and institutions nationwide. Our consultants and QEI certified inspectors know this industry from the inside out, and we put that experience to work protecting your investment and making sure you get what you pay for.

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QEI Certified Independently Owned All Device Types Coast to Coast
21+
Years working in the trade
50
States covered through our network
QEI
Certified inspectors, NYC licensed directors and inspectors, and nationwide certifications
100%
Privately held. No investors, no corporate parent

About Us

We did the work before we oversaw it

Everyone at Integrity came up through the elevator business itself: turning wrenches in the field, troubleshooting controllers, running modernizations, managing service routes, and handling national accounts. We understand how the companies on the other side price a job, staff a route, write an invoice, and defend both.

That knowledge now works exclusively for building owners. We guard the asset, surface the money buried in agreements and billing, and verify that the service delivered matches the service purchased.

  • Consultants and inspectors who came up through the trade
  • One standard of oversight applied to every building we cover
  • Reports written in plain language for owners, managers, and boards
  • Coverage that follows your portfolio across the map
consultant on site, machine roomPhoto: consultant on site / machine room

Our Services

Every vertical transportation decision, backed by evidence

Nine services that follow your equipment from installation to replacement. Most engagements begin with one of these three.

equipment survey, machine roomPhoto: equipment survey / machine room

Equipment Analysis

An independent, on-site evaluation of your vertical transportation equipment. We document true condition, verify your maintenance program is actually being performed, review code compliance, and establish remaining useful life, delivered as a written report with prioritized findings and a realistic modernization budget.

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contract review, markupPhoto: contract review / markup

Contract Analysis

Line-by-line review of your maintenance agreement before you sign, renew, or terminate. We identify the exclusions, escalation clauses, automatic renewals, and vague scope language that cost buildings money for years, and tell you exactly what to negotiate and what to strike.

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specifications, drawingsPhoto: specifications / drawings

Specifications

Professionally written specifications for maintenance contracts, modernization projects, and new construction. A clear specification forces service providers to bid identical scope, eliminates change-order loopholes, and gives you an enforceable standard for the life of the agreement.

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Process

The engagement, step by step

The same simple model whether you run a single hydraulic or a thousand-car portfolio.

01.

Consult

Walk us through your equipment, your agreements, and whatever prompted the call. The scope gets built around your situation rather than a preset package.

02.

Assess

We examine the machines, the maintenance history, the contract language, and the billing trail until the full picture, including the leaks, is on paper.

03.

Take Control

You get documented findings and enforceable specifications, and we remain at your side through bids, repairs, testing, and the service that follows.

Recent Findings

What one review turns up

Every engagement below started the same way: an owner or manager asked us to look at something before approving it.

Property Manager, New Jersey

$4,000 back
on day one

The very first repair proposal we reviewed for this client carried a $4,000 overcharge. It was approved for payment and would have gone out the door unquestioned.

Commercial Property, Brooklyn

An entire
upgrade voided

The building was quoted, and then invoiced, for a control system upgrade that the installed system already included. We killed the quote and the invoice.

Association, Miami

Six months
of billing stopped

Six months of maintenance and callback invoices with no documented maintenance visits behind them. We stopped the callback billing and put the service provider back on the hook for the contract.

The Case for Oversight

Your Elevator Service Provider answers to someone. Make sure it's you.

Service agreements are drafted by the service providers who profit from them. Left unexamined, skipped maintenance, padded invoices, and inflated proposals can run for years without a challenge. Integrity was founded to be that challenge.

Trade Experience

Twenty-one years and counting in the trade, backed by consultants and QEI certified inspectors who have done the same work. When a service provider says something cannot be done, we know whether that is true.

Genuinely Independent

We are privately held and beholden to clients alone. No investment fund, no conglomerate above us, and no acquisition machine gobbling up the competition.

Coast-to-Coast Standards

One set of specifications, one reporting format, and one level of scrutiny applied to every building you operate, regardless of the state.

FAQs

Straight answers, up front

The questions owners and managers bring us most often, answered plainly.

How is Integrity different from other consulting firms?

Many consultants came into this work from an elevator company's sales desk. Ours came from the machine room. Our consultants and inspectors evaluate work they have performed themselves, and because the firm is privately held, no outside owner has any say in what we report to you.

Will hiring you damage our relationship with our elevator company?

It rarely does. Reputable service providers are used to working alongside a consultant, and many prefer it, because the scope is clear and the disputes stop. What changes is that proposals get reviewed and callbacks get documented. A provider who objects to that is telling you something useful.

Will you look at the maintenance agreement we already have?

Gladly, and it is among the most common ways clients start. We flag the exclusions, the coverage holes, and the escalation language before they turn into invoices.

Which equipment types fall within your scope?

Everything that moves people or freight vertically: traction and hydraulic elevators, escalators, moving walks, dumbwaiters, and lifts, on any major manufacturer's equipment and controls.

Contact Us

Send us the proposal before you approve it

Send us the proposal, the invoice, or the contract that prompted the question. A principal reviews it personally, and the first conversation costs nothing.

Phone 786.706.8848
Email solutions@integrityvt.com

We work with owners, managers, condo and co-op boards, REITs, institutions, and attorneys.

Find out what your last proposal was really worth

One review is usually enough to show what independent oversight is worth. Owners, managers, and boards nationwide.

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