From the first site visit to the last signature

Service 01

Equipment Analysis

A QEI certified inspector walks your equipment top to bottom and documents its true condition in a written, prioritized report. Capital planning then rests on independent evidence rather than a service provider's sales sheet.

• Documented condition of drives, controllers, safeties, hoistway components, cabs, and door equipment
• Comparison of the maintenance actually performed against equipment needs and contract obligations
• Compliance review against ASME A17.1 and local authority requirements, with open violations identified
• Projected remaining service life for major components
• A modernization budget with honest cost ranges and timing, giving ownership years of runway instead of an emergency

Photo: equipment survey / machine room

Service 02

Contract Analysis

Clause-by-clause examination of maintenance, repair, and modernization agreements before signature, at renewal, or mid-dispute. These documents are drafted to protect the drafter. We read them through the service provider's eyes and report what we find through yours.

• What the agreement covers, what it excludes, and what testing it requires
• Committed response times and measurable performance standards
• Price escalation mechanics, auto-renewal traps, and exit provisions
• Invoice terms and your rights to audit them
• A plain-English breakdown of what the service provider is truly on the hook for
• Concrete negotiation guidance: the clauses to rewrite and the ones to delete

Photo: contract review / markup

Service 03

Specifications

Technical documents that define the purchase before anyone bids on it. A tight specification is the strongest leverage an owner holds: every service provider prices the same scope, change-order loopholes close, and you hold an enforceable benchmark for the life of the deal.

• Maintenance specifications covering task lists, frequencies, testing duties, callback response, and performance criteria matched to your equipment
• Modernization specifications defining scope, approved equipment and manufacturers, code obligations, phasing, and closeout requirements
• New construction specifications addressing equipment selection, traffic considerations, performance targets, and code compliance, coordinated with your design team

Service Providers price to your document, not their template.

Photo: specifications / drawings

Service 04

Contract Documents

Complete contract packages built to pair with our specifications, ensuring the document you sign matches the scope you put out to bid.

• Agreements, exhibits, and schedules aligned word for word with the specification
• Defined performance standards with real remedies attached
• Payment structures written in the owner's favor
• No service provider boilerplate, no buried language working against the building

Photo: contract package / signing

Service 05

Bid Management

Complete management of competitive bidding, from the day the package goes out to a written recommendation your board can approve without hesitation.

• Assembly and release of the bid package
• Handling of bidder questions and coordinated site walkthroughs
• Bids collected and leveled line by line against the specification
• Confirmation of each bidder's qualifications and licensing
• A written award recommendation supported by a side-by-side comparison

Photo: bid proposals / leveling

Service 06

Project Management

Owner-side supervision of modernizations and major repairs, award through closeout, with the service provider reporting to your representative rather than grading their own homework.

• Review of submittals and continuous schedule tracking
• Milestone inspections confirming installed work matches the specification
• Scrutiny and negotiation of every change order
• Punch list management through final acceptance

Photo: site visit / modernization in progress

Service 07

Asset Management

Standing oversight of your equipment portfolio with recurring reports written for decision makers. The outcome is a long-range plan that stretches equipment life and takes the surprise out of capital spending.

• Tracking of equipment condition, maintenance quality, and callback frequency
• Portfolio-wide monitoring of violations and testing deadlines
• Capital forecasting and multi-year budget planning
• Service Provider management and line-item invoice review

Photo: building portfolio / skyline

Service 08

Inspections & Witnessing

QEI certified inspection and witnessing where the inspector works for the building, not for the company being tested.

• Witnessing of periodic and category testing
• Acceptance testing for new installations and completed modernizations
• Independent confirmation that required tests were genuinely run and genuinely passed
• Deficiency records built to survive challenge

Photo: testing / inspection

Service 09

Consulting Services

Advisory support for the situations no standard service covers. If vertical transportation is involved, we have an informed opinion.

• Audits of maintenance service provider performance
• Support through disputes and contract terminations
• Pre-acquisition due diligence surveys
• Resolution of outstanding violations
• Insurance and litigation documentation, including accident investigation assistance
• Practical guidance for boards and managers facing any vertical transportation question

Photo: board meeting / advisory