Home About Us Services Contact Us

About Us

We learned this industry from inside it

Integrity puts genuine trade experience to work for the people who pay the bills: building owners, their assets, and their budgets.

From the machine room to the boardroom

Integrity was founded on work performed, not work observed: maintaining equipment in the field, diagnosing failures, running modernization projects, managing service operations, and carrying national accounts. Our consultants and inspectors have priced the jobs, staffed the routes, written the invoices, and defended the work in disputes. That is the experience your building is hiring.

That matters because of who else calls themselves a consultant. A large share of this field came out of the sales side of elevator companies. They spent their careers selling maintenance agreements and modernization proposals to building owners, and now they offer to advise those same owners on the agreements and proposals they used to sell. Some never worked on the equipment at all. We came the other way, from the machine room to the owner's side of the table, and the only thing we have ever sold is our own judgment.

Defending the asset. Recovering the dollars hidden in agreements and billing. Confirming the service delivered is the service bought.

principal, team on sitePhoto: principal / team on site
21+
Years working in the trade
All
Makes, models, and control platforms
50
States covered through our network
100%
Privately held. No investors, no corporate parent

Credentials

Credentials that hold up under pressure

Qualifications built for the places decisions get contested: bid tables, board meetings, and depositions.

QEI Certified

Certified inspectors, NYC licensed directors and inspectors, and nationwide certifications under the ASME QEI-1 standard.

Code Fluency

Working command of ASME A17.1 and the local code requirements of jurisdictions across the country.

Field-Bred Skills

Consultants and inspectors with real field histories in maintenance, repair, troubleshooting, and adjusting across every major manufacturer's equipment.

NYC Licensed Directors & Inspectors

New York City Department of Buildings licensed Elevator Directors and Inspectors, holding the line in the most demanding code jurisdiction in the country.

What You Gain

What insider knowledge is worth to a building

Overpayment always starts with something the owner had no way to see. Seeing it is our trade.

01.

Preserve the Asset

Few systems in a building cost more than its elevators. Our oversight ensures maintenance extends their life instead of silently consuming it.

02.

Recover Real Dollars

Exclusion traps, escalation math, billing for covered work, and inflated proposals each leave fingerprints. We spent years on the side that leaves them, so we recognize every one.

03.

Enforce the Agreement

A signed contract is a set of obligations. We measure the service provider against each one, so billing and performance finally match.

Coverage

Made for owners with many roofs

Owning across markets creates a predictable mess: a different service provider, agreement, and quality bar at every address. We replace the mess with one standard.

A Single Yardstick

Identical specifications, audit criteria, and report formats at every site, so a building in Florida is graded exactly like one in Washington.

One Relationship

Your whole portfolio under one consulting engagement, replacing a patchwork of local service providers that nobody independently checks.

Portfolio-Wide Visibility

Spend, downtime, and service provider performance compared across properties, a view no site-level manager can assemble alone.

Tell us where your buildings stand

One car or a hundred buildings, the opening conversation is candid and carries no fee.